As someone who volunteers for a website whose userbase has had their fair share of meltdowns over design changes big and small over the years, I find all the hate directed @ staff incredibly upsetting so see.
I don't mean the "I hate the new layout" posts, you can hate the new layout (I use the iOS app pretty much exclusively, which works fine for me), but I just saw a post on my dash that had four copies of an image with the words "I WILL KILL YOU" in it, and called @ staff "YOU STUPID BASTARDS", and apparently people think this is okay? It had 11k notes?
This is literally a free website you're using, for free, to upload and look at tons of media, which costs money, and there are real people trying to keep it alive somehow, who aren't actually out to get you? From all I've seen, they're listening to feedback, and trying to balance the quirky fun side of Tumblr with the cold hard reality of needing to make money. They're also real human beings, Jesus fucking Christ.
Begging you all to take a deep breath before pinging @ staff in your all-caps rants, and then not. Also please don't send death threats or yell at support; the people directly dealing with users are usually not responsible for design changes.
When post plus got rolled out they only rolled it out to me and when I got the inevitable plethora of death threats the staff had to come out and make a statement to cover their asses so I couldn’t sue. That’s the kind of user base you’re dealing with on this website.
